Commercial Guarantee

Refund & Cancellation Policy

Last Updated: August 20, 2026

14-DAY RISK-FREE SATISFACTION GUARANTEE

We are confident that TradeLogic Pro will transform your trading discipline and performance analytics. If you upgrade to a paid plan (Pro Trader or Elite Trader) and decide within 14 days of your initial purchase that the software does not suit your trading workflow, we will issue a full 100% refund — no complicated questions asked.

1. How to Request a Refund

To claim your 14-day refund, simply send an email from your registered TradeLogic Pro account email to billing@tradelogicpro.com or support@tradelogicpro.com with:

  • Your registered account email address.
  • Your Invoice ID (e.g. INV-2026-XXXX) or UPI UTR reference number.

Our billing desk will process your refund within 24 to 48 business hours back to your original source payment method (UPI, Netbanking, or Debit/Credit Card).

2. Subscription Cancellation

You may cancel your monthly or annual subscription at any time with zero cancellation penalty fees. When you cancel:

  • Your paid entitlements (unlimited trades, AI trade doctor, cloud screenshots) remain fully active until the end of your prepaid billing period.
  • Your account will not be charged again on the next renewal date.
  • Your existing trading log history is never deleted and remains accessible under the Free tier.

3. Annual Plan Pro-Rata Policy

For annual subscriptions requested after the 14-day initial guarantee window, refunds may be evaluated on a pro-rata basis depending on the remaining unused full calendar months, subject to standard gateway processing fees.

4. Contact Billing Support

Billing Desk: TradeLogic Pro Technologies Pvt Ltd

Email: billing@tradelogicpro.com

Resolution SLA: Within 24-48 Business Hours

© 2026 TradeLogic Pro Technologies Pvt Ltd. All rights reserved.