Refund & Cancellation Policy
Last Updated: August 20, 2026
We are confident that TradeLogic Pro will transform your trading discipline and performance analytics. If you upgrade to a paid plan (Pro Trader or Elite Trader) and decide within 14 days of your initial purchase that the software does not suit your trading workflow, we will issue a full 100% refund — no complicated questions asked.
1. How to Request a Refund
To claim your 14-day refund, simply send an email from your registered TradeLogic Pro account email to billing@tradelogicpro.com or support@tradelogicpro.com with:
- Your registered account email address.
- Your Invoice ID (e.g.
INV-2026-XXXX) or UPI UTR reference number.
Our billing desk will process your refund within 24 to 48 business hours back to your original source payment method (UPI, Netbanking, or Debit/Credit Card).
2. Subscription Cancellation
You may cancel your monthly or annual subscription at any time with zero cancellation penalty fees. When you cancel:
- Your paid entitlements (unlimited trades, AI trade doctor, cloud screenshots) remain fully active until the end of your prepaid billing period.
- Your account will not be charged again on the next renewal date.
- Your existing trading log history is never deleted and remains accessible under the Free tier.
3. Annual Plan Pro-Rata Policy
For annual subscriptions requested after the 14-day initial guarantee window, refunds may be evaluated on a pro-rata basis depending on the remaining unused full calendar months, subject to standard gateway processing fees.
4. Contact Billing Support
Billing Desk: TradeLogic Pro Technologies Pvt Ltd
Email: billing@tradelogicpro.com
Resolution SLA: Within 24-48 Business Hours
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